What must a written notice of delinquency include?

A written notice of delinquency is an important document that serves to inform the borrower about their current delinquent status and the options available to them. The correct choice emphasizes the need for communication and assistance. It includes a statement that encourages the borrower to reach out to the credit union, along with providing relevant communication details and loss mitigation options.

This approach is designed to promote dialogue between the borrower and the lender, facilitating a better understanding of the situation and guiding the borrower towards potential solutions, such as repayment plans or loan modifications. Providing loss mitigation options is crucial, as it helps the borrower to understand the steps they can take to remedy their delinquency and avoid foreclosure.

Including other components like an upcoming payment deadline, a list of loan options, or an invitation to refinance does not address the primary concern of assisting a borrower who is already in a state of delinquency. Thus, focusing on communication and support is key in such situations.