What must a borrower include in a written request for information?

For a borrower to effectively request information regarding their mortgage, it is crucial that their written request includes specific identifying details. Including the borrower's name ensures that the lender can easily identify who is making the request. The loan account number is essential as it directly links the inquiry to the correct loan and helps prevent any confusion or delays in retrieving the requested information. Additionally, providing a clear description of the information requested allows the lender to understand precisely what the borrower is seeking, which can expedite the response process.

By providing this information in the written request, borrowers help ensure that their inquiries are processed accurately and efficiently. This requirement is part of the formal communication between borrowers and lenders and helps facilitate clear and concise information exchange.